No clue
Thursday, 13 Mar 2025
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More expensive to repair because they have to pay someone to pretend to fix it to just send you a new set of AirPods
Parts are cheaper than labour.
A factory can spit out two dozen in the time it would take someone to sit down, take them apart, find out what’s wrong, get the right parts, make the fix and put it all back together.
Repairing takes time and skill, replacing just consists of grabbing something already made off the shelf.
Isn’t this why there was a legal battle over the 3rd-party repair of Apple products? If they have a monopoly on the repair of thwir own products, they can charge whatever they want.
There is no lore reason 😔😔
Stop buying apple things.
Apple: “we actively take every measure to make people buy new devices by planned obsolescence, incompatibility with non-apple products, and repair bills 2x the price of the product”
People: shut up and take my money.
As someone who repairs expensive shit for a living… it be’s that way sometimes.
at least they were honest! Most of the time in customer service you’re taught not to give responses like this, but rather some word salad nothingburger corporate speak BS.
Thats a very reasonable answer considering as a customer service agent. That’s pretty much the only.answer you got lmao
airpods are disposable consumer electronics, however nice and chic they may be
Asking c suite questions to customer service level employees gets you that answer.
Time, labor, tools and parts?
Economy of scale
I bought a set of $20 JLAB Earbuds and they work exactly like airpods, except they won’t fall out when running.
Disassembly of AirPods usually means destruction of AirPods.
They’re glued shut, in order to disassemble them you need to be extremely careful to somehow get them apart intact, then diagnose, then change the part (which is also a huge task on itself, if we consider how tiny everything is) and then reassemble.
It’s not worth the hassle.
I’ll take one order of people complaining about how expensive it is to own a product and the dogshit quality of the product, and proceeding to buy it anyways, please.
How can somebody not understand that a streamlined manufacturing process that has been analyzed and optimized for efficiency is some more efficient than you mailing in a broken pair of headphones and a technician actively trying to troubleshoot what the problem is and then repair it? Are people f****** stupid?
I had this same thing happen with my iPad Mini a couple months ago. The screen stopped working, I checked Apple and any other local repair shop. Every single place was going to charge me more than the iPad itself cost to buy new. Makes no sense to me to throw something in the trash and buy a new one, when I only needed one thing fixed. So wasteful.
Apple sells status symbols, not technology. You can get better products for less elsewhere.
Easy fix for this, Stop Buying Apple E Waste!
Because the domestic employee who performs repairs makes a higher wage than the third world assembly line worker that built them
Probably because they’re not paying some 12 year old in China $2/hour to repair them.
Not sure why all the hate, this is very common in serious car accidents. A production line is super efficient vs manually diagnosing, fixing, and testing one unique item
Fuck capitalism practices that makes new products cheaper than repairs. It’s all organized like that. This is working exactly as they intented. Our planet is doomed.
More expensive because Apple has been exploiting its consumers for decades and they love that shit.
Wild how this is the exact thing I got told too. “Repair these please.” “New ones less expensive.”