Meirl

It’s more about the mentality of “Everything is working, what are we paying you for?” And the next day, “Nothing is working, what are we paying you for?”

No one is walking around the office or place of work thanking you for keeping the network/internet up. And you’re hated when shit hits the fan.

Because we are surrounded by technologically disabled people

Not an IT guy but I once drove 45 minutes to a time share because the guests put in a maintenance request for a clogged tub drain. Got to the room, looked at the tub which had about two inches of water in it and took out the drain plug…

I used to be a shift manager on an IBM Phone Support desk in Fishkill NY. My main account was the Paramount movie lot in Cali. We’d take the calls, answer questions, reset passwords, do security and access stuff, maintain DBs, troubleshoot via phone and remotely, and if we couldn’t solve something by remoting in, cut a ticker for their local on-site techs.

I had people call because they couldn’t figure out the coffee maker. I had Linda Obst, the producer they called The Dragon Lady, threaten to fly to NY and kill me when she found out that she was talking to NY and not a local tech she could abuse. I had the girls from the show Charmed constantly calling because they didn’t know how to use this weird new shopping website called Amazon, constantly. One of them insisted on giving me her credit card number and address so I could order something for her.

I had a woman spend 10 minutes arguing with me because her “computer” wasn’t on, and not listening to me wh3n I tried to explain that the monitor wasnt the computer, that the box under her desk was the computer. “You’re an idiot. That’s the hard drive. How do you have a job as a tech if you don’t know that?” In the end, her monitor was turned off.

Another woman was furious that I asked her to make sure the computer under her desk was on and plugged in when she called to complain that her computer wasn’t working. After listening to her curse me out she got back on the phone and told me she couldn’t see shit under there because her building was experiencing a blackout…

Bill Shatner used to call almost daily to have his network password or lot key card reset. The Cruise-Wagner offices used to call in panics and often crying because they were having tech issues that would delay something and Tom Cruise would scream at them, belittle them, and fire them if anything was late. We were often therapists for that office.

People would lie about following directions. They’d act like they knew more than us. They’d talk down to us and call us geeks and make horrible assumptions like “you sit around playing video games and watch porn all day, huh? Must be nice.” One guy right clicked on everything on his desktop and renamed all of the icons “Dave” and “Mr Big Balls” and “C My Pee 3 Ohs” and “Mom’s Tits” and when he got angry on the phone when a tech was trying to tell him to click on specific icon that was now called something else, his boss heard him yelling and looked over his shoulder at the screen and the guy told the boss that WE had renamed everything.

We spent a good portion of the day cleaning viruses from porn sites. We were screamed at because we wouldn’t allow some middle manager to set up his own wireless router inside the network. We had death threats. I personally helped save Spielberg’s War of The Worlds movie- the first full length Hollywood all digitally shot film – when all of the dailies for all of the stunt and pyro work footage, filmed in one day to save money on safety and pyro and stunt people all at once, seized up on the ONE giant hard drive without redundancy. I was awake almost 48 hours managing calls from Amblin, Spielberg, his people, the data mining company, transport, insurance… somehow everyone thought I was in some position to be man. And it sucked equal it was the most stress I’ve ever had at a job. It was $100 million worth of footage.

People demanded we chancge the rules for passwords. People wouldn’t listen to us. People thought they knew better. They talked down to us. They yelled at us…

Gee… no idea why techs start off ready to quell an attack or figure they might be about to talk to an idiot…

Lol

What input is your tv on?

INPUT?? IM NOT GOOD AT THIS TECHNOLOGY STUFF JUST LOGIN TO MY TV AND CHANGE IT

Even if you are 100 years old TV inputs have been a thing for nearly half your life.

Well, this only tells me that it needs to be even easier to see if something is on or off. It doesn’t matter if it looks stupid, functionality is always more important than appearance.

A compliment that I think about all the time is at my first job the IT guy came by my desk and said you know why I like you? I have never touched your computer. Been flying high on that one for about 15 years.

sounds like a pretty easy job lmao

No FaceTime?

“It’s a wireless computer, what do you mean it needs to be plugged in to charge?

I’m a pretty chill dude but I absolutely hate getting phone calls from the elderly who are in need of help with navigating through a site that contains their homework or password resets a call which should only be like 1-5 minutes ends up being an hour long phone call with them they easily make the day so bad.

Eric: You cut into my jerking off time, asshole.

oh no a pompous it guy has to do his job

Because people are literally that dumb they tell the “help desk” yes the power it on. But it’s not. Get’s old for those guys.

that’s such an unfortunate name

IT Guy: Did you log a ticket? Because I’m not even acknowledging your existence until you log a ticket.

Because computers are dicks….