Cancelling my antivirus subscription be like
Wednesday, 12 Mar 2025
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Jeric says TAY ONLINE
What third hell of customer support is this lmao
The fact that they called you broke has me crying 😭
“I said what I said”
Jeric made you his bitch… his broke bitch I might add lmao
What kind of a company is this? lol
The way they talk to you sure makes it seems like a scam company
Just a tip, you don’t need an anti virus windows defender does more than the job, most anti viruses are almost malware themselves nowadays 😅
Edit:typo
I love the kind of places that try to make you feel poor for not wanting their nonsense product, thanks for confirming that I do not need it.
Jeric definately going off script.
Jeric is in his villain era
Stuff like this makes me so happy that California added a “click to cancel” addendum to their rights to cancel laws.
ROFTMAO Im so sorry OP, Im dying at his lmao
I SAID WHAT I SAID! STAY ONLINE!
Call center accidentally got the “empower your salespeople” training lmao
If this is real then this is the most surreal and absurdly hilarious customer service exchange I’ve seen in a while. And I’ve seen some shit while working customer service. I’m in awe.
OP, I love how you’re barely indignant to what he said.
So looks like Jerics dumb ass misread “ever” for “over”
Ghetto-ass company
This can’t be real. Come on
I 👏 said 👏 what 👏 I 👏 said 👏
Ok, damn Jeric 💅
This is like 101 of the negging strategy of sales imo.
The “Yeah of course you want a refund you cant afford it you broke ass bitch.”
Usually only effective with naive people.
This is actually hilarious, but I would also be pissed
Try takig this screenshot to his HR and see if his still gonna be so bold
I think this is 50% poor English skills and 50% company policy. He probably needs you to say “can’t afford” vs “don’t want” because the second one implies he might be able to convince you to tay. Stay online!
Reminds me of the online live blackjack player being called a degenerate gambler at 4am hahaha
I see he misspelled “Jerk.”
anti virus is the biggest scam. never used it once over 20 years working in ecommerce to pay my mortgage.
Damn he got your ass.
Bro tried to bait you intk telling him to fuck off
Jeric even did a typo to prove he’s not AI and he means what he said.
Did he really think you said “dont over charge me again”? Bro cant read
This gotta be a joke
I would’ve said, “If your company is having bad customer retention rate, that’s kind of a YOU problem. Oh sorry, I got a bit carried away! I forgot that you’re a CS rep, your opinion won’t matter. Please proceed with my request.”
He may have burned you but he can’t read so imo it’s a draw.
Would you kindly be a less condescending asshole jeric?
Antivirus software is a scam! It has been since the start! Antivirus companies WROTE viruses on purpose to sell the public antivirus! But it backfired horribly on them cause hackers started making complex viruses and antivirus companies actually started having to do their job since the government told them they had to 🤣
I think Jeric seems kinda cool. Can you ask him if he wants to hang out sometime?
Even the customer service is going 47 already!
LMAO he called you broke
Mr. man you know AVG has a free version right….. I paid to still get Malware. It’s not cause I’m broke 😭
bro
*You just can’t afford it. I understand and respect your decision*
Never buying antivirus from now on. Lesson learnt.
Jeric stood on business
Homey’s welding what little power he has 🤣
I’d be like well your name is Jeric so who’s the real loser here
Jeric is in his last week of his two week notice and is in crash out mode.
Call bank, make a charge back
At this point it’s almost ransomware
The “I said what I said.” made me lose it for some reason, especially because he immediately moves on
I would’ve hit him with “you’re a support rep, your job will be done by AI in a year”
I feel like we don’t have the whole story here. I deal with cancelation every day and I truly get some really “special” characters.
1) No! The customer isn’t always right
2) if you are gonna be a dick, then don’t be shocked if you get that own energy back