Gagex already freaking out and trying to backtrack, don’t let them
Wednesday, 12 Mar 2025
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Don’t be fooled, they aren’t freaking out, not the people behind this change. “Testing the waters” with an extreme change then “dialing it back” to a change that would otherwise have been considered unacceptable by the community is a tried-and-tested method.
Private equity doesn’t give a shit about the game or community. They want to make their buck and get out, even if it means stripping the copper from the walls.
dont forget that RS3 had a survey about MTX and asking the idea of what you would pay for membership to keep MTX away.
After survey ended, membership rose in price immediately and no further followups have been given since.
“we just need to understand whether players would prefer to be logged out quicker unless they pay- no worries”
Aight
Starting point for discussion, the fact that this was even a consideration for a survey just shows the direction they want to head in, they just want a little crack in the wall that they can chip away at slowly
If you need a reminder of what “it ain’t that bad don’t be dramatic” can do this is the sort of language they used to introduce Solomon’s store and squeal of fortune and look how that turned out
The player support part is probably the most offensive part for me.
Like… No fucking shit it’s the expected baseline. It’s one of the most common criticisms brought up about the game over the years.
“Remain the standard” How about actually making it the standard at all, like you’ve said you would twice over the past, what is it at this point, 5 years?!
I work in marketing and we often do hundreds of thousands of dollars in research quarterly. For example, we did research to deep dive into customer sentiments of businesses proactively displaying holiday (PRIDE, Black History Month, etc).
This type of survey is completely different than one that is “exploratory”. This is a PRODUCT FEATURE SURVEY. The goal of this survey is to find out what is the most expensive but least offensive model for consumers. There is only 1 action item from this survey and it will be to implement a new pricing model. And when companies introduce new pricing models, it almost never gets cheaper for the consumer.
Jagex, the kids who you used to market to are now working for companies much larger and much more complex than you. This is just a shit product team that truly is grasping for straws finding ways to pad bottom line figures.
They have heard us loud and clear for the 907th time on customer support 😂😂
Reduced afk time? The membership tiers? They mean you have to pay to play but if you don’t pay as much your getting things that memebers has rn removed ?
“no final decisions have been made: This research is a starting point for discussion, not an announcement of changes.”
and we are telling you that this discussion is over.
Like most corpos we told them where the line was so now they will pull back but not all the way to where it was but up to the line. Don’t let the sneaky mf’s get away with anything.
The good old tactic…
Son: “Dad can you give me $1000?”
Dad: “Hell no, you crazy?”
Son: “What about $100?”
Dad: “Phew that’s much better. Here you go.”
If there were no plans to include ads then why even survey it
Key statement:
>We want to be absolutely clear: any potential changes to membership options will not impact gameplay fairness or the availability of in-game content
So changes are coming, and that vague statement rules out nothing.
Buckle up.
>that robust customer support is a baseline expectation
Well, it’s NOT an expectation. It *should* be, but at this point it’s definitely not expected lmao
Fuck jagex.
Have the ceo come in here and do an AMA, not have poor Goblin write up a post and hope it blows over.
Fuck jagex.
This doesn’t even read as backtracking. It’s just soulless corpo-speak to say “yeah, we saw your tweets and reddit posts but also we want money so we’re going to do something like this sooner than later”.
All of the wording implies they’re still planning on a tier system, just that they maybe won’t go full-hog *yet*.
its so funny when theyre saying its for research purposes, idk i could tell you charging players more for less is a bad idea.
Yea I already canceled my membership. They can suck the piss out of my dick
*hahah haa haa!* It was just for research guys!! I swear!!
Whoever wrote this, lol. Weak “oh no you misunderstood, silly billy” filled with corporate “we didn’t actually do anything wrong” language.
This is not the conversations we’re used to having, even after Jagex makes errors. I’m going to remain unsubscribed for the time being.
Response is full of lies. They claim to have no plans for some of the things they’re surveying. If they have no plans for them then why ask the question in the first place.
> There are **no plans** to include ads….We understand your concerns, and we are reviewing this feedback closely
If there are no plans then why review *this* feedback closely? Why even have it as a survey option in the first place?
> Suggestions like shorter AFK timers for non-premium players have been widely criticized…. These ideas were included to understand player preferences
Again why even have it as a suggestion then when you already admit you understand the suggestion is widely criticized, aka not popular?
If they were surveying implementing some new form of tiered membership then why are they adding as options all these things they say “we had no plans to include this stuff anyway guys relax”. Wouldn’t they survey something like:
$12.49 base membership that’s single month
$34.49 three month membership with increased AFK timer
and that’s just off the top of my mind, just a simple model of pay less in the long run but more upfront for a small perk. Instead they surveyed stuff they admit is incredibly unpopular as a **base membership**
I’m not buying it, neither am I buying membership again. This is backtracking once they’ve seen the damage it’s caused and it’s a little to late because just the fact they even seriously surveyed this shows the direction they have planned to take moving forward
“no plans to… make ad supported options a significant part of the game”
So they do have plans for ad supported options. Fuck that. We already pay for membership that has wildly inflated in the last year. There’s no reason we should be paying membership and STILL GETTING ADS. Fuck that and fuck you CVC. Call their media contacts and let them know we don’t fuck with this.
God dam, I’ve heard of excuses but this one takes the cake! Seriously screw you for trying to downplay the shitstorm you caused. Your going to own it and deal with it. As for the Ads I don’t even believe that excuse for a second.
This is just like Nvidia’s way of handeling business PR. Nvidia leaks prices that are unfathomable and then the real prices are a bit lower but still ridiculous. But since its lower than the leaks, people take it as a W. Jagex is doing the same thing here.
Shits gonna have ads just like all the subscription based services. God damn fuck greedy bastards